At UnitedHealthcare, we work to make the health care experience better for everyone
We combine our strength and stability with nearly three decades experience serving
customers of all sizes. Take advantage of comprehensive plan options. Robust Web-based
tools that simplify administrative and health programs. Comprehensive networks offering
access to high-quality physicians and hospitals. And more.
Today, UnitedHealthcare, along with sister company Uniprise, Inc., serves more than
18 million individual customers. We provide access to high quality care from more
than 470,000 physicians and 4,500 hospitals across all 50 states and in four international
UnitedHealthcare StudentResources has mastered the transfer, implementation
and administration of student health insurance plans, supporting you and your students
at every step in the process:
Plan design: Whether duplicating your existing plan or creating a custom
plan with your specifications, our consultative approach ensures that your plan
meets your students needs, including affordability. As diverse as your student body,
our line of health care plans can accommodate virtually any need.
We offer injury and sickness plans - for both domestic and international students
- tailored to meet the specifications of your institution. Our intercollegiate sports
coverage is supported by an in-house consultant, who specializes in sports accident
insurance. Coverage for Intercollegiate Athletic Accident Insurance is offered on
a blanket purchase directly through each institution's Athletic Department, not
on an individual student/athlete basis.
In addition to emergency medical travel services, vision and dental plans, we also
provide insurance for risk groups - like study abroad and special summer programs.
Implementation: Our implementation process ensures that every nuance of your
plan's administration is reviewed and documented by all the stakeholders involved
in serving your students: your representatives, your Account Executive and the administration
team in our Plano office. The end result is a clearly communicated plan and administrative
process that eases your transition to UnitedHealthcare StudentResources
and provides uninterrupted benefits for your students and unparalleled service for
Administration: Our ability to customize your benefit structure is supported
by our flexibility in administering your student health plan, including unique Student
Health Center billings, pharmacy claims, referral requirements and customized administrative
reports. Throughout the plan year, you'll have direct access to the Claims and Customer
Service representatives that are evaluating your claims and talking with your students.
We record 100% of all incoming calls, and those recordings are available should
clarification be needed at any point.
We believe that the key to being responsive to students is customer choice. Students
can speak with our Customer Service and Claims representatives during business hours,
or they can utilize our recently upgraded and automated IVR system to confirm their
coverage, check on claim status or request a replacement ID card. If the web is
their preference, our online "My Account" area puts all their policy information
at their fingertips, 24 hours a day, 7 days a week.
Our flexibility, combined with a competitive rate made possible by UnitedHealthcare's
nationwide network and Pharmacy Benefit Program, makes for a compelling reason to
choose UnitedHealthcare StudentResources as your student health